Privacy policy

Last updated: October 3, 2025

At Sanvia, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you visit our website or make a purchase, we may collect: Personal details such as your name, email address, billing/shipping address, and phone number. Payment details (processed securely through third-party providers—we never store full credit card numbers).

Browsing information such as IP address, device type, and cookies to help us improve your shopping experience.

How We Use Your Information

We use your information to: Process and deliver your orders.
Communicate with you about your order status, returns, and customer service inquiries.
Improve our website, products, and services.
Send you updates, promotions, or newsletters (you can unsubscribe anytime).

Sharing of Information

We value your trust. Sanvia does not sell or trade your personal information.
We only share your data with trusted third-party service providers when necessary, such as:
Payment processors (for secure transactions).
Shipping carriers (to deliver your order).
Analytics tools (to improve your online experience).

Cookies & Tracking

Our website uses cookies to: 
Remember your preferences.
Personalize your shopping experience.
Track analytics to improve our website.
You can disable cookies through your browser settings, but some features of the site may not function properly.

How We Protect Your Information

We use secure servers, encryption, and trusted third-party payment gateways to protect your personal information. While no method is 100% secure, we take all reasonable measures to safeguard your data.

Your Rights

Depending on your location, you may have the right to:
Access, update, or request deletion of your personal data.
Opt out of marketing emails at any time.
Request details about how your data is being used.
To exercise these rights, contact us at support@sanviahome.com.

Children’s Privacy

Sanvia does not knowingly collect personal information from children under the age of 13. If we learn that a child has provided us with personal data, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please reach out to us: support@sanviahome.com